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Archive for the ‘Complaint Handling’ Category

Complaint Handling

What is hospitality ?
It is an attitude.
- Smiling and being friendly to all customers.
- Paying attention to customers’ needs.
- Treating customers the way you like to be treated.
- Ways to show hospitality…

Do your job well
- Pack the order correctly and neatly.
- Know how to handle coupons and promotions.
- Keep the front counter clean [...]

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